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[macOS] Audio status: Disconnected

  • Updated

Can't use Voicemod because the Audio Status is Disconnected or Connecting... forever?

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Here's what's happening and how to fix it.

 

 

This MAY have happened because:

  • you have chosen the Voicemod device as the default input and/or output device for your Mac.
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  • or you are trying to use a device with more than 2 channels.

 

 

In case you have selected our input* and/or output device as the default device on your Mac, you simply have to use another one. Go to  - System Settings - Sound - Output & Input and check that in both the Output and Input tabs you have NOT selected our virtual device.

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In case you have selected a device with more than 8 channels*, you simply have to choose in Voicemod another device with 2 channels or change the format of your device to 2 channels. Follow these steps:

  • Open the Audio MIDI Setup. In order to do that:
    • Press F4 to open Spotlight Search
    • Type Audio MIDI Setup
    • Press Enter
  • Select the device with more than 2 channels and search for a compatible format (2-ch).

*NOTE: we are working to make it possible to choose as the input device on Mac the Voicemod microphone and to make it possible to use devices with more than 2 channels.

 

After correcting the situation, you simply have to update the devices in Voicemod to make it work:

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Need more help?

If none of the above works and you keep getting the same issue, please write us a ticket to the support form: https://www.voicemod.net/mac-beta-feedback by choosing the following categories:

  • Technical issues
  • Audio
  • Audio Stream down

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