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[macOS] I've got everything set up correctly but the sound doesn't go through

  • Updated

If you're experiencing difficulties using Voicemod with FaceTime, WhatsApp, Safari, and/or other native (catalyst) apps on macOS versions 12.1 and later, you're not alone. Some users have reported that virtual audio devices, including Voicemod's virtual cable, are not recognized or are muted in FaceTime and certain other applications.

 

Understanding the Issue

 

Starting with macOS 12.1, changes in the operating system have affected the functionality of virtual audio devices and some USB microphones. These devices might not appear in the input options, or they may not transmit audio correctly in apps that utilize specific voice and video call APIs, such as FaceTime and WhatsApp.

 

While macOS updates have addressed compatibility issues for some USB devices, challenges persist for many virtual audio setups, including Voicemod's virtual cable.

 

Potential Workarounds

 

While there isn't a definitive fix at this time, you can try the following methods to potentially resolve the issue:

 

1. Switch Input Devices Manually

  • Open the app you want to use with Voicemod and navigate to your System Preferences > Sound > Input.
  • Select your physical microphone (e.g., your built-in mic) as the input device.
  • Then, switch back to Voicemod's virtual cable as the input device.
  • Restart the app while leaving Voicemod ON and check if the virtual cable is now recognized.

Note: This method may work inconsistently but has helped some users force FaceTime to recognize the virtual input.

 

2. Use an Aggregated Device in Audio MIDI Setup

  • Open Audio MIDI Setup on your Mac.
  • Click the "+" button at the bottom left and select "Create Aggregate Device".
  • Combine your physical microphone and Voicemod's virtual cable into a single aggregated device.
  • Select this aggregated device as your input in the app.

Note: Results may vary, and this method might not work in all cases with FaceTime.

 

Ongoing Efforts

 

We are actively monitoring this situation and exploring potential solutions. The issue appears to be related to changes within macOS itself, and a comprehensive fix may require future updates from Apple.

 

We recommend keeping your macOS updated to the latest version, as patches may improve compatibility over time.

 

Need Further Assistance?

 

If you've tried the above steps and are still experiencing issues, please don't hesitate to contact our support team. Your feedback is valuable and helps us work towards a resolution.

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