If you can hear crackling sounds or your audio is damaged in any way there may be different reasons.
Firstly, check that you are using the latest version of Voicemod. After that,
- Go to Settings - Audio - Advanced Audio Settings
- Enable the "ELIMINATE POPPING" toggle
- Try now if the problem is solved. If not, go to the next step.
Maintaining the Exclusive mode in the microphone improves the response time, if you experience problems related to audio crashes try to change this configuration:
- Go to Settings - Audio - Advanced Audio Settings
- Disable the "MIC EXCLUSIVE MODE" toggle
- Try now if the problem is solved. If not, go to the next step.
It is also very important that you have an appropriate input level. The higher the sensitivity of the microphone, the easier it is to lower the quality of your voice.
The audio flows from the microphone to Voicemod and from there we create two output signals; one goes straight to the headphones and the other goes through the Voicemod Virtual Audio Device to our Voicemod Virtual Microphone. If you have different sample rates in the devices where the audio is flowing, we have to resample each audio package, which means, a lot of processes.
If you want to optimize performance you can set your input and output Sample Rate of all your devices to 16bits 48.000 Hz:
- Close the Voicemod app.
- Go to Control Panel -> Sound.
- Go to Recording Tab.
- Double click on your Microphone to open the Properties Tab.
- Go to Advanced.
- Set the Default format to 16bits 48000 Hz.
If you are using more devices in your audio flow, set all of them to 48000 Hz.
- Open Voicemod.
- Go to Voicemod -> Settings.
- Select again your Microphone and Headphones.
Disable the audio enhancements
In order to fix the high CPU usage, disable the audio enhancements processed by the audiodg.exe file.
To disable the audio enhancements, use the following steps:
a. Right-click the speaker icon in the lower right corner.
b. Select Playback Devices from the menu. A list of devices should appear on the screen.
c. Double-click the device that has a green checkmark. The properties windows for that device should open.
d. Click the Enhancements tab at the top.
e. From the list of enhancements, uncheck all of them or click the Disable all enhancements checkbox.
f. Click the OK button to save your changes and close the window.
g. Click OK to close the Playback Devices window.
We use a small percentage of CPU to process the audio, but we need to process the audio all the time.
If there is another application/game that is consuming all the CPU, maybe this can be affecting our audio processing. Take special care and closing any window or vumeter monitor related to the sound settings or real-time control of the sound.
Also, close all instances of any sound settings and sound visualization apps.
You should adjust the power plan for the best possible performance.
- Settings/Power&sleep/Additional power settings (right-column)/Create a power plan/High performance.
If you don't have that plan, you have to create it:
1.- Just click on 'Create a power plan'
2.- Select the High performance plan and click on 'Next'.
3.- And it ends by clicking on the create button.
Remember to select the new plan (High performance) before closing the window.
If the problem still persists and you are using Discord:
- Go to "Sounds" menu (right-click on
):
- There just disable "Stereo Mix" device in "Recording" tab (right-click - Disable):
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If you are using Discord, the audio subsystem should be set to "Standard" mode*. Go to "Settings"
and there to "Voice & Video" tab. Scroll down to the "Audio Subsystem" drop-down list and select "Standard" option.
*Some users have reported that the Legacy audio subsystem works better for them. If the problem persists with the Standard audio subsystem, please try the Legacy audio subsystem.
In addition, please note that the Discord test is currently failing in some situations* and you should test it on call directly.
*You can check this here:
https://www.reddit.com/r/discordapp/comments/npgp8x/voice_randomly_cutting_out_in_mic_test/
https://www.reddit.com/r/discordapp/comments/nxw04t/discord_mic_volume_fluctuating/
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In addition, set all these options in this way:
If none of the above works and you keep getting the same issue, please write us a ticket to the support form: https://www.voicemod.net/support by choosing the following categories:
- Technical Support
- Audio
- Crackling sounds
